FAQs

What's the difference between a sash and a stole?

The definition is technically the same however we tend to differentiate by style. The stole resembles a scarf-like item of clothing which comes in a "U" or "V" shape at the back of the neck. The stole is also made of double lined bridal satin. The sash can also be worn around the neck or across the body, over the shoulder and pinned at the waist. A sash is made with satin deluxe material and either a sash pin or velcro is used to fasten the sash.

What are the measurements of our graduation stoles and sashes?

Stoles - 60" or 72" in length and approx. 4.75" in width.

Sash - 1.8 mtrs for shoulder sash and approx 1.7 mtrs around neck style sash which are both 100mm in width.

We can custom make sizes to suit.

What are the minimum quantities I can order?

Plain Stoles screen printed - minimum 50 stoles

Stoles with trim, sublimated or screenprinted - minimum 50stoles.

Sashes are thermal printed - no minimum order.

Plain stoles or sashes - no minimum order (conditions apply).

What types of printing finishes are available?

We can thermal transfer print, "old school" screen printing and digital printing. Prices do vary.

Is my sash or stole colour going to be the very exact colour I see on my monitor?

We try our best to match the colours of all our threads and fabrics to what is displayed on your screen. Please understand that all monitors are configured differently, the colour of what you see on the monitor may be slightly different than our satin fabric however it is fairly close. When screen printing or embroidering we go by pantone colours so please advise this when placing order.

How do I place an order?

Click on the ORDER FORM tab and complete as much information as you can. We will then confirm your order with either an invoice or quotation. If you are including a logo please email it to us at info@graduationsash.com.au. Please make sure the logo is in a very high resolution. File formats accepted - AI, JPEG, TIFF, PNG and PDF. If you need clarification or have further questions please email us and we will endeavour to answer all questions clearly as possible

What forms of payment do you accept?

We accept bank deposit, PAYPAL, credit card and cheque. We prefer all payments to be made prior to your order being processed. However if this is not possible a 50% deposit will also suffice. We are also registered for GST.

When should I expect to receive my order?

Please allow between 6 - 8 weeks (depending on quantity and type of sash or stole required). Plain stoles (white, royal blue, navy blue and black) we have in stock majority of the time. The graduation sash we can normally have posted out within 1- 2 weeks. To be safe we suggest placing your order at last 6 weeks prior to your event. Rush orders can be done however a fee will be charged

What's your return policy and how much is postage?

If your order has already been dispatched we cannot provide a refund for your order.
Graduation Sash will not provide a refund for orders that have been received unless it is damaged or faulty. On this occasion we will then reprint or refund your order.
Requests for refunds after 7 days after delivery or if the items are used will not be considered for a refund. We normally provide a proof of the layout before being printed. If however is has not been printed according to your proof, we will either reprint free of charge or refund your entire monies upon return of the fault order.
Postage will be based on the weight of the sashes/stoles. We use Australia Post, TNT, Fastway and Couriers Please and do not take responsibility for how and when they deliver. We go by each carrier's delivery guidelines and have no control over them as they are a separate business.

Where are you based and is there a phone number to contact you on?

We are based in Kingscliff NSW. Our preferred method of contact is via email. We find it easier this way as not all our staff come in on the same day so when someone needs to clarify something from the order they can look over past communication that has been done via email. We also get super busy printing sashes and definitely can't leave our printers running on their own. If we are constantly answering phone calls this delays our printing process and if it was your order being delayed I am sure you wouldn't be too happy. We will try our very best to answer the emails with as much detail as clearly as possible. If you still have a question that is easier answered over the phone, send us an email with your contact details and we will phone you back as soon as we can.

We confidently stand behind our products 100% and offer a total satisfaction guarantee. If you are dissatisfied with your order for any reason, due to our negligence, and report it to us within 48 hours of receiving your order, then we will make all efforts to remedy the situation either by replacement or if that is not possible, by refunding your order in full.

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Interesting Information

A graduation ceremony is one occasion that marks a very significant event. Aside from the meaningful event taking place the graduation attire plays an essential function and symbol of the whole occasion from the gown, academic cap and cord, hood and including the graduation stole or sash.

The graduation stole tradition has backdated to many years now and during this time different kinds of stoles have emerged. Some of the most prominent type of stoles are the following:-

Honor Stoles - One of the meanings that the graduation stole tradition embraces is how it is worn to highlight academic achievements. Graduation stoles are popularly used to distinguish one's oustanding accomplishments. Students that had acquired high academic ranking are awarded with honor stoles.

Stole of Gratitude - Stole of gratitude is a type of graduation stole that is used to represent one's appreciation. They are handed down to individuals who have shown remarkable support for the graduates. They may be given to parents, professors and other individuals who had aided them with their studies.

Organisation's Stole - The wearing of stoles during graduation also denotes the idea of group affiliations. Various groups, clubs or organisations had their own distinct stole designs that their members proudly wear during the occasion. Religious and Greek stoles are commonly used for this type.

Graduate's Stole or Sash - The most basic type of graduation stole is the sashes that highlight the individuals standing as a graduate. These graduation stoles or sashes are worn by graduate during the ceremony and they usually have the word "GRADUATE" and the school's logo and school year imprinted or embroidered on either side of the tail end.

Schools and Colleges have the option of choosing a colour that is close to their uniform colour. Universities tend to follow the following colours:-

Certificate - Pearl White

Diploma - Royal Blue

Associate Diploma Undergraduate - Saffron

Associate Diploma Graduate - Silver

Graduate Certificate - Ruby

Graduate Diploma - Gold